Do I need Wi-Fi or electricity at the property?
Solar and cellular camera options can operate without onsite Wi-Fi or a wired power connection. A suitable cellular signal, active data plan, adequate sunlight, and sufficient battery charge are needed. We review site conditions before recommending a setup.
Can you install more than one camera?
Yes. We can plan multiple camera placements for different views or access points. Camera quantity, poles, mounts, installation work, and data requirements are detailed in your quote.
Is cellular data included with installation?
Cellular data is an ongoing cost separate from installation unless your written quote says otherwise. Ask about LotWatch Connect availability. Compatible plans, allowances, renewal terms, and any additional charges are confirmed before activation.
Do you watch the cameras for me?
These services provide equipment installation, setup, and the support included in your chosen service. They do not include 24-hour live monitoring, emergency dispatch, or a guarantee against theft or property damage. You view your camera through its supported app.
Can my camera move as construction progresses?
Yes. LotWatch Move relocates serviceable equipment and retests the view and connectivity. New poles, foundations, parts, difficult access, or a move to another address may require additional work and a separate quote.
How does Backup work during an outage?
A cellular camera can provide an independent exterior view when home internet is down, subject to battery charge, cellular coverage, an active data plan, and equipment operation. Camera behavior and any network switching are verified for your exact model and setup.
What is the difference between Lease and Seasonal?
Lease is for longer temporary needs such as vacant lots and construction projects. Seasonal is planned around a defined operating season, such as a pumpkin patch or Christmas tree lot. LotWatch retains ownership of rented equipment. Your quote confirms the equipment, rental period, installation, pickup, and any optional services.
Can I add lighting or maintenance to a rental?
Yes. Ask about Illuminate for solar lighting and Care for scheduled preventive maintenance. Lease customers can also discuss Move as site layouts change. Availability and the included scope are confirmed in your quote. Cellular data is arranged separately; Connect is not included in rental packages.
When should I arrange a seasonal installation?
Contact us before your opening date with your location, setup schedule, operating dates, and desired camera views. We will coordinate installation and testing before opening, subject to equipment and scheduling availability, and plan removal after your season ends.
What does Care cover?
Care covers the preventive work in your service agreement, such as exterior cleaning, visual mounting checks, camera-view checks, connection checks, and a basic event test. Parts, repairs, and emergency visits are quoted separately.